TO ACHIEVE TOTAL CUSTOMER SATISFACTION THROUGH EMPHASIS ON:

1
Prompt Delivery
2
Excellent Quality Control
3
Good Service Support

SALES DEPARTMENT

To achieve overall customer satisfaction of at least 92% through the customer satisfaction survey.

QUALITY ASSURANCE DEPARTMENT

To achieve overall customer quality acceptance of at least 98.5% through product delivery

PRODUCTION DEPARTMENT

To achieve at least 96% on CNC machine set-up approval by QA.
To reduce rejection rate of less than 500 DPPM

QUALITY CONTROL EQUIPMENT

* Zeiss Prismo – 900/900/700
* VMM (JVB450) Video Measuring System
* Height Guages (Optiltite 450)
* Slip Guage
* Pin Guage / Thread Guage
* Bore Guage
* Digital Caliper / Micro Meters